Quality Policy

Albaksan Alloyed Copper Industry and Trade Inc. owes its ongoing success to its commitment to quality the most critical competitive factor of our time. Aware that product quality is the most decisive factor for the company’s success, Albaksan continues its journey with the responsibility of working with the most modern and advanced companies in the global economy, always regarding the assurance of quality it provides to its customers as its most valuable asset.

With this awareness, all companies and employees within Albaksan A.Ş. are obliged to apply the following principles which form the foundation of the group’s quality policy in every aspect of their work:

• Develop products and services in line with customer needs and expectations, keeping customer satisfaction at the highest level at all times,
• Continuously enhance quality effectiveness across all products without increasing costs,
• Encourage all employees to embrace and implement quality objectives,
• Continuously improve business processes to meet customer expectations,
• Ensure that all employees adopt sensitivity towards quality standards and provide regular training to instill this awareness,
• Offer products that comply with internationally recognized standards to our customers,
• Conduct our activities in accordance with legal regulations, in ways that do not harm the environment or health, and act with a sense of corporate citizenship in all processes,
• Constantly follow and integrate new technologies and developments in the industry into our processes,
• Provide our employees with a safe working environment that complies with health, safety, and environmental regulations,
• In line with our strategies, identify internal and external issues, define the applicable needs, expectations, and requirements of relevant parties, propose solutions, and fulfill them.